Scope of User Information Collection
This site only collects user information required for completing crystal transactions and providing after-sales support; it never collects privacy data unrelated to transactions.
1. Account registration details: email address, account nickname, device model, and device system language;
2. Order transaction details: recipient name, delivery address, contact number, crystal order record, payment voucher;
3. Website browsing data: page visit records, device IP addresses, and browser models, used solely for transaction risk control and optimizing the display of Crystal product pages.
Rules for Using Personal Information
1. All collected customer personal information is used solely for crystal order packaging and shipping, handling product damage after-sales issues, responding to customer inquiries, and compliance archiving in accordance with national laws and regulations.
2. Our store will never sell, rent out, or disclose customers' personal privacy information to third parties without authorization.
3. We will only disclose relevant transaction data externally upon receiving formal investigation documents from statutory authorities such as courts, customs, or public security agencies, or with explicit written authorization from the buyer.
User Data Security and Personal Rights
1. The website backend employs data encryption storage, hierarchical permission isolation, and firewall protection technologies to comprehensively safeguard customers' personal information against leakage, tampering, or loss.
2. Customers can send an email to the official customer service address to request inquiries, modify personal delivery information or account details, or request deletion of personal orders and privacy records (excluding transaction records required by local laws).
3. You can unsubscribe from new crystal product and promotional email campaigns at any time, and we will not send intrusive messages.
Third-party Service Description
This website's payment and shipping tracking features integrate with third-party platforms such as PayPal, Stripe, and international logistics providers. Each platform independently enforces its own privacy policies; buyers may review the respective official privacy policies on these platforms.
Supplementary provisions to the EU GDPR and the US California CCPA
Customers in the EU and California, USA enjoy additional data processing rights: they may contact customer service by email to request free export or permanent deletion of all personal Crystal order data without any extra fees.